Extracting Thumbnails from already encoded and store videos

john.winningham's Avatar

john.winningham

21 Jul, 2014 03:33 PM

I need to go back through a batch of videos I uploaded, transcoded, and store in Amazon Cloudfront last week, and create thumbnails for them. Is there a way to feed the URL of the video to Transload it in my call? I'm using the PHP-SDK.

  1. Support Staff 1 Posted by Kevin van Zonne... on 25 Sep, 2015 10:54 AM

    Kevin van Zonneveld's Avatar

    Hi,

    We're writing you to let you know that at least one message of yours in this
    thread has been flagged as spam by our support software.

    We failed to adequately monitor this, which is why you have not
    gotten the support that you deserve.

    We, the founders of Transloadit are very sorry for this and
    besides this apology, would like to offer you assistance with
    this thread if it is still required.

    More information can be found on our blog:
    https://transloadit.com/blog/2015/09/support-fail

    We realize we're extremely late with this offer, but please let us know
    if we can still help you with this ticket.

    Kind regards,

    Tim & Kevin
    Transloadit's Founders

  2. Support Staff 2 Posted by Tim Koschützki on 26 Oct, 2015 05:02 AM

    Tim Koschützki's Avatar

    This discussion has been inactive for 30 days and has been marked as resolved automatically.
    Feel free to reply to this ticket to re-open it and we will continue the investigation.

    Kind regards,
    Tim

    Co-Founder Transloadit

  3. Tim Koschützki closed this discussion on 26 Oct, 2015 05:02 AM.

  4. Kevin van Zonneveld re-opened this discussion on 26 Oct, 2015 03:15 PM

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