TransloadIT down?

Mike Elberg's Avatar

Mike Elberg

24 Jun, 2014 05:10 PM

Is TransloadIT having issues?. just tried starting a test job, but got an Invoke Assembly error.
The assembly status pags on TransloadIT is throwing a lot of API errors.

  1. Support Staff 1 Posted by Tim Koschützki on 24 Jun, 2014 07:53 PM

    Tim Koschützki's Avatar

    Yes were down for a couple minutes unfortunately. Everything is good again, though.

    Sorry for the inconvenience, Mike.

  2. Tim Koschützki closed this discussion on 24 Jun, 2014 07:53 PM.

  3. Mike Elberg re-opened this discussion on 25 Jun, 2014 01:43 PM

  4. 2 Posted by Mike Elberg on 25 Jun, 2014 01:43 PM

    Mike Elberg's Avatar

    The status page is still throwing errors. The two assemblies that I started yesterday are still saying Fetching status. I need to run a test, but I'm not sure if you guys are back online…

  5. 3 Posted by Chris on 25 Jun, 2014 01:59 PM

    Chris 's Avatar

    What happened?

  6. Support Staff 4 Posted by Tim Koschützki on 25 Jun, 2014 02:45 PM

    Tim Koschützki's Avatar

    A bug was introduced that was not caught by the testsuite. The bug caused some uploader processes to restart when the ftp/import robot was used. We had a fix for the problem within 30 minutes. Fortunately the /ftp/import robot is not used by many people which made the impact of this bug relatively small.

    We have since updated the testsuite to catch this bug. I am very sorry about that.

    All the assemblies from yesterday that are still marked as executing will be updated to be "crashed" and then replayed automatically.

    Sorry again for the inconvenience. : /

    Kind regards,
    Tim

    Co-Founder Transloadit
    @tim_kos

  7. Support Staff 5 Posted by Tim Koschützki on 28 Apr, 2015 01:20 PM

    Tim Koschützki's Avatar

    This discussion has been inactive for 30 days and has been marked as resolved automatically.
    Feel free to reply to this ticket to re-open it and we will continue the investigation.

    Kind regards,
    Tim

    Co-Founder Transloadit

  8. Tim Koschützki closed this discussion on 28 Apr, 2015 01:20 PM.

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