Amazon and 307 redirects

Antti Hirvonen's Avatar

Antti Hirvonen

06 Nov, 2013 05:00 PM


I just had an assembly fail on export step for a new S3 bucket with error code INTERNAL_TOOL_ERROR (with stderr: 307 Temporary Redirect). In it is stated that "Every Amazon S3 program must be designed to handle redirect responses." Is there a problem in TransloadIt's handling of redirects?

The created bucket is located in Ireland's datacenter; it is said in Amazon's docs that these redirects happen especially for newly created buckets and especially if they're located somewhere other than US datacenter.

One of the failed assemblies is e492dd1ea7ac23bad814786a84da2916.

  1. Support Staff 1 Posted by Tim Koschützki on 25 Sep, 2015 10:26 AM

    Tim Koschützki's Avatar

    Hey Antti,

    We're writing you to let you know that at least one message of yours in this thread has been flagged as spam by our support software.

    We failed to adequately monitor this, which is why you have not gotten the support that you deserve.

    We, the founders of Transloadit are very sorry for this and besides this apology, would like to offer you assistance with this thread if it is still required.

    More information can be found on our blog:

    We realize we're extremely late with this offer, but please let us know if we can still help you with this ticket.

    Kind regards,

    Tim & Kevin
    Transloadit's Founders

  2. Support Staff 2 Posted by Tim Koschützki on 26 Oct, 2015 05:02 AM

    Tim Koschützki's Avatar

    This discussion has been inactive for 30 days and has been marked as resolved automatically.
    Feel free to reply to this ticket to re-open it and we will continue the investigation.

    Kind regards,

    Co-Founder Transloadit

  3. Tim Koschützki closed this discussion on 26 Oct, 2015 05:02 AM.

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